FAQ

Videoediting-direct.com makes a commitment to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

All information given to us is protected for your privacy. The following should clarify in detail our policy:

 We will collect the information given at the time of ordering or registering, this includes:

• Your name
• Address
• Phone number
• Email address
• Password
• Credit/debit card details
• Order specific information

 We will never collect sensitive information about you without your explicit consent. You can view you account details by clicking on “my account” 

You are solely responsible for keeping your password secure, and would recommend that any local cache information is deleted on computers accessable by others.

Videoediting-direct.com collects the information ourselves we do not use a third party.

Information is collected through the ordering/registration process or through email enquiries. It is collected lawfully and in accordance with the Data Protection act 1998.

 We collect information about you for 3 reasons:  firstly, to process your order and second, to provide you with the best possible service. The third reason is to keep you informed of relevant information

 Videoediting-direct.com do not disclose your information to third parties, further more we do not give out your details to any third parties for any reason.

 The information we hold will to the best of our ability be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

 The personal information, which we hold, will be held securely in accordance with our internal security policy and   the relevant laws governing Data protection.

 If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

 Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details for future transactions.  You can usually modify your browser to prevent this happening if you prefer.  The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy or other general enquiries, you should email Videoediting-direct.com here